Privacy policy

PRIVVACY POLICY VEBIOT.COM

This Privacy Policy is intended to provide you with information on how your personal data is processed in connection with the use of our online store. It serves to provide you with the information referred to in Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC („RODO”). The Privacy Policy is for informational purposes and does not impose any obligations on you (it is not a regulation or contract).

Who is the administrator of your personal data?

  1. The administrator of your personal data is a company under the name of NUTRIFARM Limited Liability Company, based in Pustynia, address: Pustynia 84G, 39-200 Dębica, entered in the Register of Entrepreneurs of the National Court Register kept by the District Court in Rzeszów XII Economic Department of the National Court Register under KRS number: 0000234182, NIP: 8722235030, REGON: 180037377.
  2. In all matters relating to data protection, you can contact us by e-mail at: sklep@vebiot.pl, by post at: NUTRIFARM Sp. z o.o., Pustynia 84G, 39-200 Debica or by phone at: +48 801 411 100.

How do we take care of the security of your personal data?

  1. Your personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC („RODO”) and other currently applicable data protection laws.
  2. We use, as required by national and EU laws, technical and organizational measures to ensure the protection of the processed personal data and to secure personal data against their access to unauthorized persons, acquisition by unauthorized persons, processing in violation of the law, and alteration, loss or destruction.
  3. The provision of personal data is voluntary, but necessary for the use of the functionality of the Online Store that requires it, including the establishment and maintenance of a Customer Account and the placement and processing of an order.
  4. When the basis for the processing of personal data is consent, its absence will prevent us from taking the action to which the consent applies. You may withdraw your consent at any time, but this will not affect the lawfulness of our processing of your personal data that we performed on the basis of consent before its withdrawal.

For what purpose and on what basis do we process your personal data and how long will we keep it?

Your personal data may be processed for different purposes and on different legal grounds, depending on which functionality of the Online Store you use. In particular, we process your personal data in order to provide services electronically on the basis of the Terms and Conditions, including, in particular, to maintain a Customer Account, as well as to place and process an order on the Online Store. Your personal data may be processed by us for:

Customer Account and other services provided electronically

Your personal data provided by you in connection with the registration of a Customer Account, as well as other data collected in connection with your use of the functionality of the Online Store (in particular: first and last name, address [street, building number, premises number, city, country], e-mail address, telephone number, delivery address, if different from the customer’s address, and in the case of entrepreneurs, also the company name and address and Tax Identification Number), are or may be processed by us for the following purposes and on the following legal grounds:

  1. To maintain the Customer Account and provide other services, specified in the Terms and Conditions, by electronic means, based on the contract for the provision of services by electronic means, which you conclude by creating a Customer Account and accepting the Terms and Conditions, as well as to take action, at your request, before concluding the aforementioned contract (Article 6(1)(b) RODO), possible establishment, investigation or defense against claims that may arise in connection with your use of the Online Store, as well as other purposes (e.g., archival for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).
  2. We will process your personal data for the duration of the maintenance of your Customer Account or for the duration of the provision of any other electronic service, unless further retention is justified by the statute of limitations on claims or by generally applicable law or is justified by our overriding interest arising from the pursuit of legitimate interests. In each case, the longer term of storage of personal data is decisive.

Placing an order on the Online Store

Your personal data provided by you in connection with placing an order in the Online Store (in particular: name and surname, address [street, building number, apartment number, city, country], e-mail address, telephone number, delivery address, if different from the customer’s address, payment method, payment number, order number, order date, order value, and in the case of entrepreneurs also the company name and address and NIP), are or may be processed by us for the following purposes and on the following legal grounds:

  1. Fulfillment of your order placed on the Online Store and execution of the contract thus concluded, as well as taking action, at your request, prior to its conclusion (Article 6(1)(b) RODO),
  2. possible establishment, investigation or defense against claims that may arise in connection with your use of the Online Store, as well as other purposes (e.g., archival for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO),
  3. the issuance and storage of accounting documents and the processing of any complaints and withdrawal statements, in accordance with applicable regulations (Article 6(1)(c) of the DPA).

We will process your personal data for the period of performance of the contract, unless further data storage is required by generally applicable laws (e.g. tax, accounting regulations) or justified by the statute of limitations on claims, or justified by our overriding interest arising from the realization of legitimate interests. In each case, the longer term of storage of personal data is decisive.

Marketing and analytics of the store

Your personal data provided by you in connection with your use of the Online Store, as well as your data collected as part of your activity on the Online Store, are or may be processed by us for the following purposes and on the following legal grounds:

  1. marketing of our services, which is our legitimate interest consisting in conducting marketing activities (Article 6(1)(f) RODO), with the reservation that sending commercial information by means of telecommunication terminal equipment and automatic calling systems by us is possible only with your prior consent (granting this consent is voluntary, but necessary for sending commercial information).
  2. creation of compilations, analyses and statistics, including reporting, service development planning, development work, creation of statistical models, which is our legitimate interest to improve and develop the Online Store (Article 6(1)(f) RODO),
  3. possible establishment, investigation or defense against claims that may arise in connection with your use of the Online Store, as well as other purposes (e.g., archival for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

Our marketing activities may involve presenting you with offers, advertisements and promotions (discounts) tailored to you based on profiling (e.g., based on your activity in our store and purchase history), so that we can better tailor the offer to specific groups of our customers, as well as your preferences. However, our marketing activities do not affect you in a material way, and in our opinion, displaying personalized ads is more beneficial than presenting an offer without regard to customer needs. In the case of marketing activities carried out on the basis of consent, we will process your personal data until it is withdrawn, while in the case of marketing activities carried out on the basis of the premise of legitimate interest until you raise an objection, unless further storage (in both cases) of data is justified by the statute of limitations for claims or results from generally applicable laws or is justified by the overriding interest of the Administrator resulting from the implementation of legitimate interests.

Newsletter

Your personal data provided by you in connection with subscribing to the Newsletter, are or may be processed by us for the following purposes and on the following legal grounds:

  1. provision of the Newsletter service under the Terms and Conditions, consisting of sending commercial information to the e-mail address you provide (Article 6(1)(b) RODO),
  2. possible establishment, investigation or defense against claims that may arise in connection with your use of the Online Store, as well as other purposes (e.g. archival for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

We will process your personal data for the period of your Newsletter subscription, unless further data storage is justified by the statute of limitations for claims, or by generally applicable law, or is justified by our overriding interest arising from the exercise of legitimate interests. In any case, the longer term of storage of personal data is decisive.

Contact by email, telephone

Your personal data provided by you in connection with email or telephone contact (i.e. data necessary to establish and maintain contact), as well as collected in the course of further communication, are or may be processed by us for the following purposes and on the following legal grounds:

  1. to respond to your email or telephone contact, which is our legitimate interest (Article 6(1)(f) RODO),
  2. to take pre-contractual action at your request, if that is what the communication will be about (Article 6(1)(b) RODO),
  3. possible establishment, investigation or defense against claims that may arise in connection with your use of the Online Store, as well as other purposes (e.g., archival for the purpose of proving facts), which constitute our legitimate interest (Article 6(1)(f) RODO).

We will process your personal data up to the time of correspondence, unless further storage is justified by the statute of limitations for claims or by generally applicable law, or is justified by an overriding interest of the Administrator arising from the realization of legitimate interests. In any case, the longer term of storage of personal data is decisive.

What are cookies?

  1. The online store uses small files, called cookies. They are stored on the end device of the person visiting the Online Store.
  2. Cookies are computer data, in particular text files, which are stored on the end device of the Customer and are intended for use by the Online Store. Cookies usually contain the name of the website they come from, the time they are stored on the end device and a unique number.
  3. Cookies are used for the following purposes:
  4. recognizing the device used by the customer in order to properly display the content of the website,
  5. creating statistics that help to understand how Customers use the websites, which allows to improve their structure and content,
  6. maintaining the session of the Client of the Internet Shop, thanks to which the Client does not have to re-enter his/her login and password on each sub-page of the Internet Shop,
  7. adjusting the content and functioning of the Online Store by matching an anonymous, randomly generated tracking identifier, thanks to which it is possible, among other things, to check where the Customer comes from, which browser he/she used, what link he/she clicked on, what keywords he/she typed in and at what point he/she stopped using the Online Store,
  8. Web browsers usually allow cookies to be stored on the Customer’s terminal device by default. Customers can change their settings in this regard. Internet browsers allow the removal of stored cookies, as well as their automatic blocking. Using the Online Store without changing the cookie settings in the browser means acceptance of cookies, which will result in their storage on the Customer’s devices. For details, please refer to the help or documentation of your web browser.
  9. The Online Store uses marketing and analytical tools of other suppliers who use cookies on the Online Store. The providers of these tools are primarily Google Ireland Limited and Facebook Ireland Limited. This website also uses additional features of Google Analytics (Google Analytics Advertising Features). You can change this not only through the aforementioned relevant browser settings, but also through Google’s advertising preference settings. For more information about the cookies of the above-mentioned providers, please refer to their privacy policies. Some of the above-mentioned providers may store customer data outside the European Economic Area. In such situations, your data will be transferred only to countries that provide an adequate degree of protection, and to countries that do not provide an adequate degree of protection, only if adequate safeguards are provided, including but not limited to standard contractual clauses adopted by the European Commission.

What rights do you have?

You have a number of rights in connection with our processing of your personal data. You can exercise each of your rights by contacting us by e-mail at: sklep@vebiot.pl or by letter to: NUTRIFARM Sp. z o.o., Pustynia 84G, 39-200 Debica.

You are entitled to:

  1. access to your personal data and the right to request rectification, erasure and restriction of processing. To the extent that the basis for processing is the premise of our legitimate interest, you have the right to object to the processing of your personal data,
  2. to the extent that the basis for the processing of your personal data is consent, you have the right to withdraw consent. Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal,
  3. to the extent that the basis for the processing of your personal data is consent or contract, you also have the right to portability of your data, i.e. a request to receive your personal data from us, in a structured, commonly used format,
  4. file a complaint with the President of the Office for Personal Data Protection (Stawki 2 Street, 00-193 Warsaw), whenever you consider that the processing of your personal data violates your rights.

Who do we share your personal data with?

  1. Your personal data may be transferred to entities authorized to obtain personal data under the law, as well as to entities to whom we entrust data under contracts.
  2. In order to perform the contract concluded through the Online Store and to ensure the proper functioning of the Online Store, we share your personal data in particular with entities that provide services:
  3. postal, shipping and courier services and order processing,
  4. electronic payments,
  5. accounting,
  6. hosting,
  7. IT and in terms of providing software and tools used in particular to conduct analytical research, create statistics, track traffic on our website, marketing automation, CRM systems,
  8. marketing in terms of operating the online store,
  9. In certain cases, the Online Store uses Google reCAPTCHA to avoid the use of text fields by automated bots. For this reason, Google Ireland Limited may obtain information about the customer’s IP address.
  10. Some entities providing services to us may store your data outside the European Economic Area. In such situations, your data will be transferred only to countries that provide an adequate degree of protection, and to countries that do not provide an adequate degree of protection, only if adequate safeguards are provided, including but not limited to standard contractual clauses adopted by the European Commission.